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The AI Assistant Arms Race
AI assistants aren’t just speeding up tasks, they’re reshaping how we work, decide, and deliver. This article explores why the real competition isn’t about features, but about who controls the interface of modern work, and what change leaders need to do about it.

Change Practitioners: Steal These 5 Plays from the CX Playbook
Change management has a lot to learn from customer experience. From journey maps to service recovery, CX has mastered empathy at scale. It’s time we stole their best moves.

The 18-Month Shelf Life of Enterprise Change Management
ECM functions often disappear within 18 months—reorg’d, absorbed, or shut down. After seeing this pattern across roles and industries, it’s clear the discipline endures not through structure, but through the people who keep doing the work.

What to Do When You're the Whole Change Department
When you’re the only change lead on a major initiative, success isn’t about doing it all—it’s about scaling what matters.

What Freelancers Know That In-House Change Teams Don’t
What freelancers get right about change work, and what in-house teams can steal. Lessons from the edge of the org chart.

The AI Assistant Arms Race
AI assistants aren’t just speeding up tasks, they’re reshaping how we work, decide, and deliver. This article explores why the real competition isn’t about features, but about who controls the interface of modern work, and what change leaders need to do about it.

The AI Wake-Up Call for Consultants
AI isn’t killing consulting—it’s exposing it. If your business model relies on slide decks and boilerplate insight, it’s time to evolve. Here’s what the Reddit backlash and GenAI stumbles are really telling us.

The Rise of Shadow AI: How Unregulated Tools Are Reshaping Your Org
Shadow AI is spreading quietly across your org—reshaping workflows, risking data, and shifting culture. If you’re not tracking it, you’re not managing change. Here’s what it is, why it matters, and how to lead before it leads you.

You’re Already Doing the Work of a Chief of Staff. Why Not Get Help?
You don’t need a full-time Chief of Staff—you need just-in-time clarity, context, and leverage. With the right AI setup, you can build that support system yourself.

Scrum and Circumstance
Agile rituals up front, Waterfall habits behind the curtain. This piece explores the rise of “Agilefall,” where teams cosplay Scrum while clinging to timelines, sign-offs, and Gantt charts. It’s process theater, and everyone knows it.

Let’s Circle Back
Corporate jargon has its own dialect—and "let's circle back" is its anthem. This post breaks down the real meaning behind the phrases that stall change, bury decisions, and keep us endlessly syncing on things we’re never going to do.
![This Town Hall Was Proudly Sponsored by [REDACTED]](/content/images/size/w1304/format/webp/2025/06/ohyeah.png)
This Town Hall Was Proudly Sponsored by [REDACTED]
Town halls should build trust and foster real dialogue. Too often, they’re scripted updates. Done right, they create space for honest questions and shared understanding.

Nothing Travels Faster Than Gossip in a Reorg
In every organization, there are two communication plans: the one you draft... and the one whispered over coffee before the deck even loads. Guess which one works faster.

The Practitioner’s Dilemma: Be the Expert or Be the Mirror?
Change practitioners often feel pulled between being the expert with the answers and the mirror that helps others see themselves. The real skill? Knowing when to be which—and how to move between them.

Change Practitioners: Steal These 5 Plays from the CX Playbook
Change management has a lot to learn from customer experience. From journey maps to service recovery, CX has mastered empathy at scale. It’s time we stole their best moves.

Captain’s Log: A Daily Journaling Habit for Change Leaders
Change work moves fast—and without reflection, your impact gets lost. A Captain’s Log is a simple daily habit to track what worked, what didn’t, and what to do differently. It’s not sentimental. It’s strategic. Pause, log, and learn.

Too Senior for Tactics, Too Junior for Strategy
You’re not the strategist. You’re not the executor. You’re the glue. Learn how to lead from the messy middle of change.

Too Senior for Tactics, Too Junior for Strategy
You’re not the strategist. You’re not the executor. You’re the glue. Learn how to lead from the messy middle of change.

What Freelancers Know That In-House Change Teams Don’t
What freelancers get right about change work, and what in-house teams can steal. Lessons from the edge of the org chart.

Moreover Issue #2: Signals, Skeletons, and the Systems We Still Ignore
What does it mean to lead change with no team, no budget, and no backup? This issue dives into skeleton crew change work, why it’s more common than it should be, and how to survive it. Plus: AI’s true costs, predictive analytics, and credibility in action.

Setting Your Rates: How To Price Your Change Management Services
Your change management skills are valuable - but are you charging what they’re worth? Learn how to set your rates with confidence, from hourly pricing to value-based consulting.
Editors' Picks

The AI Wake-Up Call for Consultants
AI isn’t killing consulting—it’s exposing it. If your business model relies on slide decks and boilerplate insight, it’s time to evolve. Here’s what the Reddit backlash and GenAI stumbles are really telling us.

How Smart Tools Are Redefining Enterprise Change Management
A new generation of tools is reshaping how we manage enterprise change: scaling coaching, tracking saturation, embedding behavior, and building capability. This article maps what’s emerging and how to start using it, even without a software budget.

From Change Practitioner to Chief of Staff: A Natural Evolution of Influence
For seasoned change practitioners, the Chief of Staff role is a natural next step. Explore how your skills in strategy, influence, and emotional intelligence can position you as a key advisor to senior leadership.